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Poor-Quality Cost: Implementing, Understanding, and Using the Cost of Poor Quality by Harrington, H.James k adoption and other treasures in theHardcover in Very Good condition. An easy to read and highly informative book on an extremely important subject. Provides a road map for establishing a system for the identification and elimination of poor quality costs. Gives management at all levels an important tool for maximization of profit eliminating the concept of optimum operating quality cost point.
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